At Shokki Decor, we aim to deliver your orders safely and on time. Please review our shipping policy for details on processing, delivery, and charges.
Order Processing
- Orders are processed within 1-3 business days after confirmation.
- Once processed, customers will receive a tracking number via email or SMS.
- Orders placed on weekends or public holidays will be processed on the next working day.
Delivery Timeline
- Standard Delivery: Orders are typically delivered within 7 to 10 business days, depending on the location, distance, and courier service availability.
- Delivery times may be affected by unforeseen factors such as:
- Weather conditions
- Courier delays
- High order volumes during sales or holidays
- In rare cases, delivery may take longer than the estimated time. If delayed, our support team will keep you informed.
Shipping Charges
- Shipping charges, if applicable, will be displayed at checkout before completing the purchase.
- For orders with multiple items, all products will be shipped together unless otherwise specified.
Delivery Partners
- We work with trusted courier partners to ensure timely and safe delivery.
- Once shipped, customers will receive a tracking link to monitor their shipment status.
Delivery Restrictions
- No international shipping – We currently ship only within India.
- We do not deliver to P.O. boxes or military addresses.
Failed Delivery Attempts
- Our courier partners will attempt delivery twice. If unsuccessful, the package will be returned to us.
- In case of a failed delivery due to incorrect address or unavailability, re-shipping charges may apply.
Damaged or Missing Items
- If your package arrives damaged, please report it within 24 hours with a clear unboxing video and pictures.
- If any items are missing, contact our support team immediately for assistance.
For any shipping-related inquiries, feel free to contact us at: info@shokkidecor.com